Shipping & Returns

Shipping:

  • We ship all in stock orders within 24hrs of payment receipt Monday - Friday.
  • All our prices are incuding BTW (VAT) but ecluding postage costs.
  • We use GLS for all shipping within the EU only if it is cheaper by PostNL the we would ship using PostNL.
  • We use PostNL for all shipping outside the EU. However in consultation between Customer and Diecasthobbyshop we can change this.
  • Diecasthobbyshop is not responsible for losses or damages via the postal service. Diecasthobbyshop will help the customer to solve any sort problems with the shipping company.
  • It is possible to have extra insurance for your package. The customer must specifically request this and the extra amount of insurance has to be agreed between Diecasthobbyshop and the Customer.
  • Tracking Numbers can be given upon request..
  • Diecasthobbyshop is not responsible for the delivery times of the postal service.

Returns:

  • Returns MUST be discussed and agreed by Diecasthobbyshop before sending.
  • Return postage cost's are for the Customer.
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